Refund Policy

Effective Date: 1st June 2025

We want you to feel confident and supported in your decision to purchase resources from Bipolar Ally.

Digital Products
Due to the nature of digital downloads, we generally do not offer refunds once a purchase has been made and the product has been accessed or delivered.

All sales are final unless otherwise stated. This policy is in place because digital content cannot be "returned" the way a physical product can.

But We’re Human Too
If you’ve made a purchase in error or are experiencing an issue with your download or access, please reach out to us at [email protected]. We’re happy to help troubleshoot or make it right if there’s a genuine problem.

Contact Us
Questions about this refund policy? Email us at the band we’ll do our best to assist you within 2 business days.